Last Updated on November 27, 2024
These Terms and Conditions of Sale (the “Terms”) govern all purchases made on https://zelda-gamestore.com (the “Site”), which is owned and operated by MCPLD LLC, doing business as Zelda Gamestore. Throughout these Terms, “Zelda Gamestore,” “we,” “us,” or “our” refer to MCPLD LLC doing business ad Zelda Gamestore. By placing an order on the Site, you agree to be bound by these Terms.
1. Scope
These Terms apply to all sales of physical products offered on the Site to customers located in the regions we ship to, as displayed at checkout. Additional policies such as our Privacy Policy, Shipping Policy, and Return & Refund Policy (where applicable) complement these Terms. In the event of a conflict, these Terms prevail for matters related to the sale of products.
2. Orders
By placing an order on the Site, you are making an offer to purchase the selected products in accordance with these Terms. We reserve the right to accept or reject any order at our sole discretion, including for reasons such as:
- Product unavailability;
- Suspicious or fraudulent activity;
- Errors in pricing or product information;
- Previous dispute or unpaid amounts associated with your account or payment method.
After you place an order, you will receive an email acknowledging receipt (“Order Confirmation”). This email confirms that we have received your order but does not yet constitute acceptance. A binding contract is formed when we send you a shipping or fulfillment confirmation email (“Shipping Confirmation”).
You are responsible for ensuring that all information provided during checkout (name, address, email, phone, etc.) is accurate and up to date.
3. Product Availability
Product availability shown on the Site is indicative and may change at any time. While we strive to keep stock information current, certain products are made-to-order or fulfilled through production partners, and availability may be limited.
If a product in your order is unavailable after you place the order, we will contact you by email to:
- Offer an alternative product (if available); or
- Offer a partial shipment (if part of your order is available); or
- Cancel the unavailable portion of your order and refund the corresponding amount.
4. Prices and Currency
All prices displayed on the Site are in U.S. dollars (USD), unless otherwise indicated. Prices are exclusive of shipping costs, which are calculated and displayed at checkout based on your delivery address and chosen shipping method.
We reserve the right to change prices at any time, but orders will be charged based on the prices in effect at the time the order is placed. In the event of an obvious pricing error (for example, a price that is clearly incorrect or disproportionate to the normal price range), we reserve the right to cancel the order or to contact you to confirm whether you wish to proceed at the correct price.
For international orders, you are responsible for any customs duties, import taxes, or local charges that may apply in your country. These costs are not included in our prices unless explicitly stated otherwise at checkout.
5. Payment
We accept payment by major credit and debit cards (such as Visa, Mastercard, and others shown at checkout), subject to availability in your region. Payment must be made in full at the time you place your order.
Payments are processed securely by Stripe (https://stripe.com), a third-party payment service providers. Your card details are transmitted directly to them using encrypted connections and are not stored on our servers.
If your payment is declined or reversed, we are under no obligation to ship the products and may cancel your order.
6. Shipping and Delivery
We deliver to the countries and regions displayed at checkout. The applicable shipping options, estimated delivery times, and charges are shown before you confirm your order.
Delivery time generally includes:
- Order processing and production time: usually 24–48 business hours (for most items); and
- Shipping transit time: depends on the destination and shipping method selected. For more details, please see our Shipping Policy.
Any delivery times communicated on the Site or during checkout are estimates only and are not guaranteed. External factors such as customs processing, carrier delays, weather conditions, or peak periods may extend delivery times.
Title and risk of loss for the products transfer to you upon delivery of the products to the address you provided. Please check your shipping details carefully; we are not responsible for non-delivery caused by incorrect or incomplete addresses.
7. Inspection on Delivery
Upon delivery, you should carefully inspect the package and products. If you notice visible damage to the packaging or products, you should:
- Take clear photos of the packaging and items; and
- Contact us at contact@zelda-gamestore.com as soon as reasonably possible, preferably within a few days of delivery.
8. Returns, Exchanges and Refunds
We want you to be satisfied with your purchase. You have a full 30 days from the date you receive your order to initiate a return or request an exchange, completely free of charge. To begin, simply submit a request through our contact form and include your order number. Once approved, you’ll receive detailed instructions on how to return the item at no additional cost to you.
To be eligible for a return (for change-of-mind or non-defective reasons), items must generally be:
- Unused and in the same condition that you received them;
- In the original packaging, with any tags, labels, or accessories included;
- Accompanied by proof of purchase (order number or confirmation email).
Some items may be non-returnable for change-of-mind reasons, including:
- Personalized or custom-made products; and
- Items clearly marked as final sale or non-returnable.
All standard returns are processed free of charge. Once your request is approved, we provide a prepaid return label, except if you choose a non-standard return method (such as express or insured shipping).
If your return is approved, we will process a refund to your original payment method within a reasonable time after receiving and inspecting the returned items. Processing times may vary depending on your bank or payment provider.
For full details, please refer to our dedicated Return & Refund Policy.
9. Defective, Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us as soon as possible at contact@zelda-gamestore.com with:
- Your order number;
- A description of the issue; and
- Clear photos of the product and packaging (where applicable).
After reviewing your request, we may offer one of the following options, depending on the situation:
- Replacement of the item;
- Partial or full refund; or
- Store credit.
We will always seek to provide a fair remedy in accordance with applicable consumer protection laws.
10. Customer Responsibilities
By placing an order, you represent and warrant that:
- You are at least the age of majority in your state or country, or you have parental/guardian consent;
- All information you provide to us is true, accurate, and complete; and
- You are purchasing products for personal use and not for unauthorized resale.
11. Product Information and Images
We make reasonable efforts to display product colors, designs, and details as accurately as possible. However, the colors you see may vary depending on your device’s display settings. Minor differences between product images and the delivered item (such as slight color variations or positioning of printed designs) are not considered defects.
Some products may be inspired by popular themes or genres. Unless explicitly stated, our products are not official merchandise and are not endorsed by or affiliated with any third-party brand, company, or rights holder.
12. Intellectual Property & Non-Affiliation Notice
All logos, artwork, graphics, designs, and other content appearing on the Site are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or use such content without our prior written permission, except for personal, non-commercial use of the Site.
All trademarks and copyrights belong to their respective owners.
13. Limitation of Liability
To the fullest extent permitted by law, Zelda Gamestore shall not be liable for:
- Any indirect, incidental, special, or consequential damages;
- Loss of profits, revenue, data, or opportunity; or
- Damages resulting from misuse of the products or failure to follow care or installation instructions.
Nothing in these Terms is intended to exclude or limit any rights you may have under applicable consumer protection laws.
14. Personal Data and Privacy
We collect and process personal data in connection with your orders and use of the Site. The collection and use of your personal data are governed by our Privacy Policy, which forms part of these Terms.
15. Force Majeure
We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, war, strikes, labor disputes, pandemics, government actions, or interruptions of transportation or communication networks.
16. Changes to These Terms
We may update or modify these Terms from time to time. The most current version will always be available on this page, with an updated “Last Updated” date. Changes apply to orders placed after the new version is posted. By continuing to use the Site after changes are published, you agree to the revised Terms.
17. Governing Law and Jurisdiction
These Terms and any disputes arising out of or relating to them or to your use of the Site are governed by the laws of the State of New Mexico, United States, without regard to conflict of law principles.
Unless prohibited by applicable law, any dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in New Mexico, USA.
18. Contact Information
If you have any questions about these Terms or your order, you may contact us at:
Zelda Gamestore
Operated by MCPLD LLC
1704 Llano St, Santa Fe, NM 87505, United States
Hours: 9:00 AM – 6:30 PM (Mon – Sat)
Phone: +1 505-448-0890
Email: contact@zelda-gamestore.com